Most solopreneurs think they need to track KPIs. But KPIs are corporate, overwhelming, and don’t actually tell you what to do next. Here’s what to track instead, and how to make your numbers actually exciting.
Most business owners are tracking numbers in spreadsheets, dashboards, monthly reports and still have no idea if the business is actually working, or what in the business is actually working.
That is why people hate tracking. Data alone does not tell you anything if you don’t have the context to back it up.
And that is why I do not obsess over KPIs the way the online business world tells you to.
KPIs Give You Numbers. KSFs Give You Direction.
KPI stands for Key Performance Indicators. They are metrics, measurements, data points. They tell you what is happening. But they do not always tell you what to do next.
And for a lot of service providers and solopreneurs, KPI templates are overkill. They feel “corporatey,” intimidating, and honestly unnecessary for what most people need.
So I have my clients track KSFs instead: Key Success Factors.
Because success is personal. Everybody defines success differently. What you need to track to determine your success, is not the same thing I need to track to determine mine.
What Counts as a Key Success Factor?
KSFs are not random numbers. They are the things in your business that directly relate to your success. They are unique to your business model, reflect your goals, align with your capacity, and support sustainability and growth.
Some examples that matter for most people:
Revenue and profit. Not just revenue. Profit. You want to know you are actually profiting off your business.
Then it gets specific.
One client measured reach-outs and coffee chats because she knew if she booked a certain number of conversations, she would book clients. For her, that was a key success factor. For you, it might not be, especially if you do not use coffee chats in your business.
Some people track conversion rate. But if everything is referral based and you are converting nearly everyone, it may not be a key success factor for you because you already know what is happening there.
I track things like warm to hot leads in my pipeline. I track how many clients I have in different offers. I track podcast downloads, not because downloads “mean anything,” but because I want to see if the podcast is getting into more ears. And I track how many people join my email list from the podcast.
I also track email subscribers and open rate together, because I do not care if my subscribers go up while my open rate goes down. I want to see open rate maintain around where it is or increase. If it decreases, that tells me something about whether the email marketing is working the way I want it to.
Stop Letting Month-to-Month Numbers Mess With Your Head
Month over month tracking can help you spot short-term trends and make small adjustments. But it can also be emotionally noisy.
One slow month does not mean you are failing. One good month does not mean everything is perfect.
Year over year shows patterns, seasonal trends, and whether your decisions are actually working.
That is how you stop reacting to one random month and start making educated decisions from what is actually happening.
What Should You Track If You Want Real Growth?
Start small. You do not need to track 10 or 12 things.
Use this lens:
- Start with revenue and profit, because you need to know you are profiting.
- Choose your “North Star,” your biggest goal right now, then ask what factors will show you you are moving toward it.
- Track what directly drives that goal (pipeline, warm leads, sales conversations, email list growth, opt-ins, visibility actions). Make it specific to how your business actually works.
- Compare year over year to see patterns and trends, then use month over month to catch quick shifts that need attention.
This Is How You Make Better Decisions Faster
When you give data meaning, it shows you where your hard work is paying off. It shows you what is working. And that clarity creates ownership. It puts you in CEO mode because you are making decisions from facts, not vibes.
If KPIs have made you freeze, fine. Stop trying to force yourself into corporate templates. Build key success factors that match your goals and your business model.
If you want help creating your KSFs, reach out and tell me your goal and I will help you. And if you are on the Sunday Morning Brew list, there is a resource library with a list of things you could track for inspiration.
This is the kind of work we do inside the Focused Visionary Accelerator and in intensives: using real tracking to make real decisions, faster, with more confidence.
Pick one thing you can track this week that actually matters to your success. Then use it to decide what you do next.